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We will send you an e-mail welcoming you to What would Mums say and you'll begin receiving e-mail invitations to take surveys. The e-mails will contain all the information you need to take part. Once you complete the survey, you'll have the opportunity to earn points.
It's very easy. Simply fill in your details on our sign-up page. We'll send you a link to the application form so you are able to confirm your membership. If you are 18 or younger, ask your parent or guardian to apply on your behalf and become a member and you can take part in the surveys via them.
No, unfortunately this online panel is open only to residents of the UK.
There are no costs associated with joining the panel and you can leave at any time. However, you'll need an e-mail address to receive invitations to participate in surveys and you'll need to be able to access the internet to complete our online surveys.
Surveys are conducted because businesses, governments, public bodies, and similar organisations are interested in the views and attitudes of the people who use their products and services. The more they know about what customers and citizens think, the easier it is for them to improve and adapt what they supply.
We send out survey invitations on a regular basis, but cannot say who or when you might receive invitations. This is because each survey is customised and based around the research goals for each individual client. Depending on your Account, we may ask you to complete surveys more or less often. For this reason, we ask you to keep your Account as up to date as possible. Please note some firewalls may prevent delivery of our survey invitations.
The number of questions varies from one survey to another. We try to keep surveys as short as possible, although we have to make sure the results are meaningful. In general a survey should take around 10 to 15 minutes to complete.
Unfortunately there is no other way to take part in these online surveys, you need to complete them over the Internet.
Points that you earn on What would Mums say can be redeemed through one of our many different reward options. To redeem your points, please log into your account and access your claim rewards area. Before redeeming your points, you must have the minimum points requirement for each of the options. The rewards we offer are: Amazon.co.uk, PayPal, iTunes, vouchers in our Webshop as Sainsbury’s and many more.
Your points don't expire. Your points balance will only decrease after you've redeemed your points for a reward. However, if you choose to leave the What would Mums say panel, your points will be deleted along with your account. It is recommended that you redeem all remaining points before unsubscribing from the panel.
You can view all of the voucher choices in the Webshop tab in the rewards section of our website. Click on "Details" and "Options" to find more information about each voucher and what value options there are available.
You'll need a minimum amount of points in order to redeem from the Webshop. Once you have enough points, the redeem button will show up and you can click redeem to place an order.
Your points are turned into cash and can be collected via PayPal; for further information visit PayPal. 1. If you don’t have a PayPal account: Go to www.paypal.co.uk and click on "Sign-up". Be sure to use your What would Mums say registered e-mail address when you enter your details. 2. If you have a PayPal account, but with a different e-mail address then please make sure you add your What would Mums say registered e-mail address to your existing account. * Please note that if you don't yet have a PayPal account or if your PayPal account is configured to accept every payment manually, you'll have a maximum of 30 days to accept the payment. After a maximum of 30 days the payment expires and will be returned to What would Mums say.
Signing up for PayPal is a quick and easy process! Simply go to PayPal's homepage here to sign up today.
No. We don't sell the personal information of our panellists and we'll never try to sell you a product or service.
Contact information is provided in our Privacy Policy which is linked from the bottom of the pages on the What would Mums say website.
It is possible that someone made a typing error and accidentally submitted your e-mail address while asking to join What would Mums say. It's also possible that someone has used your e-mail address without your permission. If you don't want to join, simply ignore the e-mail and the reminder that will be sent. Your details won't be included on our records and you'll not be contacted again.
Generally, personal information is used: (i) to communicate with you regarding your Account and survey participation; (ii) to tailor survey opportunities to you; (iii) to comply with legal obligations, including, without limitation, complying with taxation requirements; (iv) to administer and manage our incentive programmes and fulfill your requests for incentives; (v) to facilitate your entry into our prize draw and communicate with you regarding prize draw entries; and (vi) to update our records.
Badges are awarded to members who activate their account, continue to take surveys regularly, fill out their survey profile, and earn points.
There are five levels, Bronze for beginners, Silver, Gold, Platinum and our highest level, Diamond.
At every level there are key achievements (known as badges) awarded for your survey activity.
The membership levels are related to aspects of your membership, focusing on activities like taking surveys and earning points.
You can level up by unlocking all the achievements available at your current level in a 365 day period. For example, if you’re a Bronze member, you need to complete all the available badges relating to Bronze membership in order to level up and become a Silver member.
You can achieve badges for different levels above your own – for example, if you have completed 100% of your survey profile, you’ll get a Platinum status badge for that section – but you cannot reach Diamond level until you’ve achieved all badges within Platinum.
Bronze members are just getting started. To reach Bronze status, all you have to do is sign up and activate your account.
What is a Silver member?
Silver is the first step on the ladder.
To reach Silver status, members must:
- Complete 25% of their survey profile
- Take one survey in the last week
- Complete their first survey
What is a Gold member?
Gold members are becoming regular survey takers.
To reach Gold, members must:
- Complete 50% of their survey profile
- Take a survey on two consecutive weeks
- Complete their 10th survey
What is a Platinum member?
Platinum members are active and regular survey takers who have almost completed their survey profile.
To reach Platinum status, members must:
- Complete 75% of their survey profile
- Take a survey on three consecutive weeks
- Complete their 25th survey
What is a Diamond member?
Diamond members have reached the top level. They have a complete survey profile, have completed fifty surveys (or more) and maintain regular survey activity.
To reach Diamond status, members must:
- Complete 100% of their survey profile
- Take a survey on four consecutive weeks
- Complete their 50th survey
How do I maintain my badge status?
To maintain your badge status, you must ensure that you continue to take surveys regularly – at least once a week. If you do not maintain your survey activity, your badge for consecutive surveys over one, two, three or four weeks will be lost and you’ll drop to the next level down.
Similarly you must keep your survey profile updated – some sections expire over time, such as technology, electronics and gadgets and automotive – so if you see your profile drop in percentage since you last logged in, check back and complete any sections within your survey profile that are less than 100% complete.